We have the necessary experience and know-how in providing high-quality services and products designed to support the growth of your business. With us, you will gain a competitive advantage in your industry. We have a carefully selected team of specialists from various fields ready to offer assistance and support. Over time, we have become a full-service provider for online businesses.
Our service range includes customer care, marketing, logistics, custom software development, IT-management, analytics, and data science.
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Services
We offer a full range of customer care services in over 30 languages, perfectly tailored to your business needs. Our team is able to provide you with support to improve your logistics operations. We can also create and monitor compelling online marketing campaigns.
The services we offer include extensive custom software development and IT management, data science and various other related services. Our wide range of services is designed to help you set up and manage your online business.
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What we can do for you
Efficiency
Increase your efficiency and ROI through disruptive ideas
Custom
Provide individualized contact with your customers
Quality
High-quality services at competitive prices
Innovation
Innovative products and technologies at your service
Chief AI Officer (CAIO)
Netex offers senior executives who spearhead a company’s entire artificial intelligence agenda, bridging technical AI capabilities with business goals to drive innovation, efficiency, and ethical implementation. They develop the overall AI strategy, oversee AI development and deployment, manage governance and ethics, ensure compliance, and foster a data-literate, AI-ready culture to achieve strategic objectives and competitive advantage.
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Mondo: Integrated customer communication
Omnichannel solutions for companies – Offering exceptional customer experiences!
The EU Directive 2019/882 is an important step towards promoting accessibility for people with disabilities in the European Union.
Therefore, online businesses need to implement communication tools for people with disabilities to comply with the new legislation, show commitment and provide equal access for everyone to contact your business. Improve the user experience for all customers.
Mondo is an integrated, cloud-based solution that unifies customer dialogues across all channels in a single backend, creating a unified and consistent workspace for agents. Interactions across different communication channels such as emails, chat, social media, phone and automated workflows ensure a consistent experience for your customers.
Try our omnichannel SaaS platform free for 30 days and discover Mondo’s range of features to improve your workflows and customer experience.
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Customer Care
Always keep in touch with your customers.
We provide a full range of customer care services in over 30 languages. Our team provides customer care services by phone, e-mail, or chat. This way, the services are perfectly tailored according to your business needs.
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Marketing
We create, develop, implement, and maintain compelling marketing strategies.
This is the best approach to boost brand awareness, promote your product, and services. With our help, you can implement a true omni-channel strategy.
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Logistics
Choose from multiple European locations to reduce costs.
By using our logistics services, you can ensure a better and faster distribution of your products all across Europe. Our consolidation process and consolidated returns services will significantly reduce the costs and transit times of your logistics.
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Software development
Focus on further growing and expanding your business.
Meanwhile, we can simplify the IT operations needed to conduct your day-to-day activities. Our team can provide IT consulting and IT infrastructure management.
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Our Mission
Our mission is to support the success of online businesses worldwide through our excellent services and strategic automation. Our services are designed to create engagement, boost sales and grow your business. We help you build a connection between customers and products or services through the Internet.
Netex provides the best human and technical resources to become a one-stop-shop for our e-commerce clients. Our extensive service range covers everything from setting up an online business and creating online marketing campaigns to providing excellent customer care. We also offer IT and logistics support.
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Get in touch
We will be happy to assist you with any question regarding our products or services, or if you want to request further details about our offer. To get in touch with us, please use the contact form and you will receive an answer to your enquiry as soon as possible.
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